Social Profiles

DM automations

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Connect at least one Instagram Business Profile to start automations.

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Mason (Business Profile)

Create your first Automation

Automations are where you create chat automations in an easy and visual format.

To start DM automations, purchase the DM Automation add-on. To purchase, Contact us.
To start DM automations, purchase the DM Automation add-on. To purchase, Contact us.

Total Automations

5

All time

Active

3

Running now

Inactive

1

Paused

Messages Sent

1,247

Last 30 days

Post Trigger Audience Messages sent Status Actions
Spring Sale Promo All Posts & Reels Follow First Mar 15, 2026
Hello, Hi Followers only 523
Upcoming Launch Scheduled Post Instant DM Mar 20, 2026
Hello, Hi Anyone 0 Scheduled
Product Giveaway Image Instant DM Feb 28, 2026
Hello, Hi Anyone 312
Behind the Scenes Reel Follow First Feb 10, 2026
Any Comment Followers only 412
Carousel Showcase Carousel Instant DM Jan 5, 2026
pricing, info +1 more Anyone 0

No automations match the selected filters.

Automations Untitled
1 Content
2 Trigger
3 Message

Where should this run?

Please select an option to continue.
Specific post or reel Select the content
All posts and reels Every post and reel
This automation will apply to every post and reel on your account, including future ones. Any matching comment on any content will trigger it automatically.
Showing your latest Instagram posts. Don't see a recent one? Refresh posts
Your posts will appear here once you’ve posted on Instagram.

What triggers it?

Please select a trigger option to continue.
Specific keywords Comment must match
Any comment No keyword needed
Any comment will trigger this automation, no matter what the person writes. Useful when you want to respond to every commenter.
Keywords are not case-sensitive - "Hello" and "hello" work the same way. e.g. link, info, pricing, free, yes, send

Who gets the message?

Please select a message option to continue.
Reply & DM instantly Send DM to anyone who comments
Require follow first DM only after they follow you
When someone comments, they'll get this as a private DM. Only they can see it in their Instagram inbox.
1000
Posted publicly under their comment so others can see it too. Use it to nudge them to check their DMs.
A random reply is picked each time someone comments. Add up to 3 variations.
Add another reply
Sent when follow status can't be confirmed right away. Includes a button so they can verify they're following you.
884
Button label shown in the opening DM and follow-up messages. Used to verify follow status. Max 20 characters
Sent once the commenter is confirmed as a follower.
1000
Sent if still not following after clicking the button. The loop continues until they follow or 24 hours pass.
908
Button: I am following you (same as CTA button above)